Overview

Our Expert Technicians spent 10-15 hours restoring each typewriter to its original beautiful design and excellent manual operation. We stand by our products 100%. Our goal is your total satisfaction. If there is an issue with your order, please contact us immediately. We will do everything we can to resolve the situation. We want you to be a happy and satisfied customer!

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in the same (mint) condition that you received it.

Non-returnable items:

• Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Since UPS/USPS/FedEx do not reimburse shipping charges, these costs are not refundable. 

Customer is responsible for all return shipping charges. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If the typewriter is not returned in mint condition and/or missing original accessories, re-stocking fee will apply.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to:

Classic Vintage Typewriters
381 Chandler St
Unit 20604
Worcester, MA 01602

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, we recommend you ship via Insured UPS.

Need help?

Contact us us for questions related to refunds and returns.